ValetBridge Pricing
Simple pricing that grows
with your business.
One flat monthly rate per hotel — based on your portfolio and transaction volume. Talk to our team to get pricing tailored to your operation.
$2,500
One-time setup
per PMS system
Paid once. Covers everything for that PMS. Every hotel you connect afterward is no additional setup cost.
The setup fee covers full PMS integration, data schema mapping, API configuration, and staging environment provisioning. Once setup is complete, adding each new hotel takes less than an hour — directly through the platform, at no extra cost. No engineers required for each property you add.
How billing works
What counts as a
Transaction?
A Transaction in ValetBridge is counted each time a parking charge is successfully posted to the hotel through the ValetBridge integration — whether for a hotel guest or a walk-in visitor. Your monthly tier is determined by the total number of Transactions per hotel, per month, tracked automatically across your entire portfolio.
Definition
Each charge posted to the hotel through ValetBridge counts as one Transaction.
This applies to hotel guests and walk-in visitors alike. If a guest's stay results in multiple charge postings — for example, a nightly parking fee posted each evening — each successful posting counts as one Transaction. Duration of stay does not affect the count; only the number of charges posted does.
Hotel guest example
A guest parks for 2 nights. A charge is posted each night = 2 Transactions.
Visitor example
A walk-in visitor drops off their car, a charge is posted = 1 Transaction. If they return later and a new charge is posted = 1 more Transaction.
Billing Policy
When does a Transaction count?
A Transaction is recorded only when a charge is successfully posted to the hotel through the ValetBridge PMS integration. Attempted postings that fail, are voided, or are reversed before completion do not count.
Charge successfully posted to the hotel via ValetBridge = 1 billable Transaction
Applies equally to hotel guests and walk-in visitors
Failed, voided, or reversed postings = 0 billable Transactions
Monthly subscription
Pricing per hotel property,
per month.
Each connected hotel is billed independently based on its own monthly transaction volume. Monthly rates are quoted for your specific portfolio — talk to our team to get your number.
Starter
Included Transactions / Month
500
/ hotelper hotel · per month
Monthly rate quoted on your call
Growth
Included Transactions / Month
1,000
/ hotelper hotel · per month
Monthly rate quoted on your call
Scale
Included Transactions / Month
1,500
/ hotelper hotel · per month
Monthly rate quoted on your call
Enterprise
Included Transactions / Month
2,000
/ hotelper hotel · per month
Monthly rate quoted on your call
Exceed your monthly limit? No problem — a small per-transaction fee applies for anything above your included volume. We'll walk through the details on your demo call so there are no surprises when you go live.
Book a Demo →All prices in USD, excluding applicable federal, state, and local taxes. Monthly rates confirmed before any account is activated.
Every plan includes
Everything you need,
from day one.
No features locked behind higher tiers. Every connected operator — from Starter to Enterprise — gets the full ValetBridge platform and the same level of support.
24/7 Support
Around-the-clock support for your live operation. Whether it's a late-night shift or an early check-out, our team is reachable whenever your valet operation needs us — not just during business hours.
Available 24 hours · 7 days a week · 365 days a yearDedicated Account Support Team
Every ValetBridge customer is assigned to a dedicated accounts support team — a consistent point of contact who knows your portfolio, your PMS setup, and how your operation runs. Not a ticket queue. A real team.
Assigned from day one · Knows your portfolio · Direct contact01
Integration & Data
Real-time guest data & folio posting
Live reservation lookups, check-in status, length-of-stay — and parking charges posted directly to the guest's hotel folio.
REST API & webhooks
Connect via REST API pull or webhook push — your integration, your architecture.
Data schema mapping
ValetBridge handles all PMS data format translation internally — no mapping work on your side.
Automated retry logic
Failed folio posts are automatically retried — a temporary PMS hiccup doesn't mean a missed charge.
Multi-PMS access
Oracle Opera Cloud, StayNTouch, Agilysys — and more added regularly through the same single connection.
02
Platform & Management
Staging & sandbox environments
Test every hotel integration end-to-end before going live — without touching production data.
Self-serve hotel onboarding
Add new hotel properties directly through the platform — under an hour per property, no engineers required.
Multi-property dashboard
Manage your entire hotel portfolio from one view — live status, transaction counts, and integration health per property.
Integration health monitoring
Green / amber / red status on every PMS connection — flags issues before your team notices anything in the field.
Transaction history & audit log
Full record of every folio post attempt, outcome, and timestamp — accessible in your dashboard at any time.
03
Billing & Security
Monthly billing summaries
Detailed per-property transaction counts sent before every charge is processed — no surprises on your invoice.
Voided transaction exclusion
Failed, voided, or reversed charge postings are automatically excluded from your billing count — you only pay for charges successfully posted to the hotel.
Secure multi-tenancy
Your data is fully isolated from every other operator on the platform at the database level.
AES-256 encryption
PMS credentials and all client data encrypted at rest. All data in transit protected by TLS 1.2 or higher.
99% uptime SLA
Platform availability commitment backed by 24/7 monitoring, with service credits and maintenance windows communicated in advance.
FAQ
Frequently asked questions.
Ready to get connected
Know your portfolio? Let's build your quote.
Tell us your hotel count, the PMS systems your clients run, and your expected transaction volume — and we'll put together pricing that fits your operation.
Get Your Quote
30 minutes. Live demo configured for your portfolio, plus pricing — no surprises.
Request a Demo →Talk to Sales
Pricing confirmed already? Create your account and begin your first PMS integration today.
Talk to Sales →